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64 percent of online shoppers are using AI to help find products, study shows

64 percent of online shoppers are using AI to help find products, study shows
Photo: NewsChannel 5 WTVF (CBS affiliate) · view original

A new Ryder study has found that 64 percent of online shoppers are using AI tools to help find and compare products prior to purchase. The study looked at more than 1,100 shoppers and found consumers are putting more value on convenience, delivery speed and flexible return options. Among those as...

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