local
Airline trouble? Save these records before you file a claim
By Caresse Jackman at WSMV 4 News (NBC affiliate)
· June 24, 2026
· 2 min read
(InvestigateTV) — Cancellations, delays and the Spirit Airlines fallout earlier this year is reminder for flyers to know their legal rights, especially as summer travel picks up.Attorney Wayne Hassay, managing partner at McGuire, Schneider, Hassay, said knowing your rights ahead of time, then kno...
Key takeaway Attorney Wayne Hassay, managing partner at McGuire, Schneider, Hassay, said knowing your rights ahead of time, then knowing how to enforce them is key.
Why this matters in The Nashville
As Nashville travelers prepare for summer trips, the recent airline troubles serve as a crucial reminder to understand their rights. For Music City residents, this knowledge is particularly relevant given the city's growing airport and increasing flight options. When flights are cancelled or delayed, saving records such as emails, receipts, and booking details can be the difference between receiving a refund and being left with nothing. Nashville travelers who have experienced issues with Spirit Airlines or other carriers should be aware of the U.S. Department of Transportation rules and regulations regarding refunds for meals, hotel rooms, and other costs. By being proactive and saving all relevant documentation, Nashville travelers can better navigate the claims process and potentially recover more of their losses, whether through the airline, credit card company, or bankruptcy court.
About this story
Original reporting by WSMV 4 News (NBC affiliate) . The Nashville surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WSMV 4 News (NBC affiliate) . Have a tip or correction? Contact our newsroom .
Category: local ·
Published: June 24, 2026 ·
Source: WSMV 4 News (NBC affiliate) ·
Reading time: 2 min
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Frequently asked about this story
What is this story about? (InvestigateTV) — Cancellations, delays and the Spirit Airlines fallout earlier this year is reminder for flyers to know their legal rights, especially as summer travel picks up.Attorney Wayne Hassay, managing partner at McGuire, Schneider, Hassay, said knowing your rights ahead of time, then kno...
When was this published? This article was first published on June 24, 2026 by WSMV 4 News (NBC affiliate) and curated for The Nashville readers.
Who reported this story? This story was reported by Caresse Jackman at WSMV 4 News (NBC affiliate). To learn more about how The Nashville selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more local coverage from The Nashville, or browse our daily briefing and topic hubs .
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