In the Franklin area, a significant number of accidental 911 calls have been reported. So far in 2026, nearly 4,000 such calls have been made. These calls are treated as potential emergencies, and if dispatchers cannot confirm the caller's safety, officers may be sent to respond.

Local police are urging residents to review their phone and smartwatch settings to prevent accidental calls, and to answer callbacks from dispatchers if they inadvertently make an emergency call. Further information on this issue is available from local news sources.