safety
Non-emergency phone lines down for some Middle TN dispatch services
By Kassidy Brown at WSMV 4 News (NBC affiliate)
· June 21, 2026
· 1 min read
NASHVILLE, Tenn. (WSMV) - Some Middle Tennessee emergency communications departments are having issues with their non-emergency numbers.The Nashville Department of Emergency Communications said Saturday night that some Verizon customers are unable to connect to their non-emergency lines.Nashville...
Key takeaway The Nashville Department of Emergency Communications said Saturday night that some Verizon customers are unable to connect to their non-emergency lines.
Why this matters in The Nashville
The disruption of non-emergency phone lines in Middle Tennessee highlights the need for reliable communication infrastructure in the region. Nashville residents who rely on Verizon can still request non-emergent assistance through hubNashville or by calling 311 with a different carrier, but this may not be a viable solution for all. The fact that the Columbia Police Department has provided an alternative phone number for non-emergency situations suggests that local law enforcement agencies are working to mitigate the impact of the outage. As the issue is being investigated, it is crucial for residents to be aware of the alternative options available to them, such as the hubNashville platform, to ensure they can access necessary assistance. The outage also underscores the importance of having a backup plan in place for non-emergency situations, and residents should take note of the alternative contact methods provided by local authorities.
About this story
Original reporting by WSMV 4 News (NBC affiliate) . The Nashville surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WSMV 4 News (NBC affiliate) . Have a tip or correction? Contact our newsroom .
Category: safety ·
Published: June 21, 2026 ·
Source: WSMV 4 News (NBC affiliate) ·
Reading time: 1 min
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Frequently asked about this story
What is this story about? NASHVILLE, Tenn. (WSMV) - Some Middle Tennessee emergency communications departments are having issues with their non-emergency numbers.The Nashville Department of Emergency Communications said Saturday night that some Verizon customers are unable to connect to their non-emergency lines.Nashville...
When was this published? This article was first published on June 21, 2026 by WSMV 4 News (NBC affiliate) and curated for The Nashville readers.
Who reported this story? This story was reported by Kassidy Brown at WSMV 4 News (NBC affiliate). To learn more about how The Nashville selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more safety coverage from The Nashville, or browse our daily briefing and topic hubs .
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