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Xfinity customer fights $1,600 charge for returned phones for over a year before getting answers

Xfinity customer fights $1,600 charge for returned phones for over a year before getting answers
Photo: NewsChannel 5 WTVF (CBS affiliate) · view original

NASHVILLE, Tenn. For a year and a half, an Xfinity Mobile customer fought charges for phones he returned. Xfinity says calls and emails on his behalf helped them finally understand the customer's situation. Moises Paz thought he was getting a great deal from Xfinity. "It's a 16 Pro or whatever it...

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