business
BBB warns consumers to research movers before hiring
By Caresse Jackman at WSMV 4 News (NBC affiliate)
· July 1, 2026
· 1 min read
(InvestigateTV) — Hiring a moving company requires more than a quick online search, according to the Better Business Bureau, which is urging consumers to verify credentials, get agreements in writing and document their belongings before moving day.Josh Planos, vice president of marketing and comm...
Key takeaway Josh Planos, vice president of marketing and communications for the BBB, said the process involves more than most people expect.
Why this matters in The Nashville
In Nashville 's thriving community, residents are constantly on the move, whether it's a new family relocating to the area or a long-time resident downsizing to a smaller home. As the city's population continues to grow, the demand for reputable moving companies increases. The Better Business Bureau's warning to research movers before hiring is particularly relevant in Nashville, where the transient nature of the music and healthcare industries means that people are frequently relocating. With many moving companies operating in the area, it's crucial for consumers to verify credentials, such as DOT numbers for interstate moves, and to get agreements in writing to avoid potential disputes. By taking these precautions, Nashville residents can protect themselves from "fly-by-night movers" and ensure a smooth transition to their new home. A detailed inventory and written contract can save homeowners a lot of hassle in the long run.
About this story
Original reporting by WSMV 4 News (NBC affiliate) . The Nashville surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WSMV 4 News (NBC affiliate) . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: July 1, 2026 ·
Source: WSMV 4 News (NBC affiliate) ·
Reading time: 1 min
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Frequently asked about this story
What is this story about? (InvestigateTV) — Hiring a moving company requires more than a quick online search, according to the Better Business Bureau, which is urging consumers to verify credentials, get agreements in writing and document their belongings before moving day.Josh Planos, vice president of marketing and comm...
When was this published? This article was first published on July 1, 2026 by WSMV 4 News (NBC affiliate) and curated for The Nashville readers.
Who reported this story? This story was reported by Caresse Jackman at WSMV 4 News (NBC affiliate). To learn more about how The Nashville selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Nashville, or browse our daily briefing and topic hubs .
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