business
Chick-fil-A says cyberattack exposed some customer account information
Summary by The Nashville Editorial Desk · Based on reporting by Scripps News Group , NewsChannel 5 WTVF (CBS affiliate)
· July 23, 2026
· 1 min read
Chick-fil-A is warning some customers after a cyberattack targeted its loyalty program. The fast-food chain said hackers used email addresses and passwords obtained from a third-party source to access some Chick-fil-A One accounts last month. The company said names, email addresses, membership nu...
Story provenance No corrections
Summary created by The Nashville Editorial Desk — automated, rule-governed Original reporting Scripps News Group, NewsChannel 5 WTVF (CBS affiliate) Original story Read at the source Source published Jul 23, 2026 Indexed here Jul 23, 2026 AI assistance Automated summary drawn from the source’s own published text Prepublication human review No — editorial rules, flagged-item review, and published samples
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Key takeaway The fast-food chain said hackers used email addresses and passwords obtained from a third-party source to access some Chick-fil-A One accounts last month.
Why this matters in The Nashville
Nashville residents who frequent Chick-fil-A locations should be vigilant about monitoring their accounts for suspicious activity. The cyberattack on the loyalty program may have exposed the personal and financial information of local customers, potentially putting them at risk for identity theft or financial loss. As a major fast-food chain with multiple locations throughout the city, Chick-fil-A's breach could have a significant impact on the local community. Customers who have used the Chick-fil-A One loyalty program should take immediate action to protect themselves by resetting their passwords, reviewing their account transaction history, and removing stored payment methods. By taking these steps, Nashville residents can help minimize the damage from the breach and prevent further unauthorized activity. The incident also serves as a reminder for local businesses to prioritize cybersecurity and protect customer data to prevent similar breaches in the future.
About this story
Original reporting by NewsChannel 5 WTVF (CBS affiliate) . The Nashville surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit NewsChannel 5 WTVF (CBS affiliate) . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: July 23, 2026 ·
Source: NewsChannel 5 WTVF (CBS affiliate) ·
Reading time: 1 min
Frequently asked about this story
What is this story about? Chick-fil-A is warning some customers after a cyberattack targeted its loyalty program. The fast-food chain said hackers used email addresses and passwords obtained from a third-party source to access some Chick-fil-A One accounts last month. The company said names, email addresses, membership nu...
When was this published? This article was first published on July 23, 2026 by NewsChannel 5 WTVF (CBS affiliate) and curated for The Nashville readers.
Who reported this story? This story was reported by Scripps News Group at NewsChannel 5 WTVF (CBS affiliate). To learn more about how The Nashville selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Nashville, or browse our daily briefing and topic hubs .
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